If You Need Assistance

If You Need Assistance

For your convenience, a member of the Systems Management group will be in the building between 9AM-7PM on weekdays and 10AM – 4PM on weekends. At other times, we are on call for emergency situations.

How to Get Help

During normal business hours, you may stop by RBP room 502 or use the contact info below. The sysops account sends mail to all members of Systems Management so that you get assistance as quickly as possible.

Urgent Problems (Anytime, Anyday)
If there is an emergency situation (server down, power outage, etc.) you may use the following information to get in touch with us immediately. We request that you only use these numbers in the event of a serious outage. The email listed sends all members of Systems Management email and pages our cell phones.
with your name, contact information, and a brief description of the problem.
Phone: contact the ON CALL person listed below.

Schedule for 2/5/2005
10am-4pm
Name:   Jordan Eng
Office Phone:  312-951-5194212-851-5194
Cell Phone:    746-529-3650646-529-3150

On Call
Name:   Jordan Eng
Office Phone:   312-951-5194212-851-5194 FREE
Cell Phone:   746-529-3650646-529-3150 FREE